Privacy Policy

 
This website is operated by [Taiwan Chinese Education Center] and whose registered address is
https://taiwanchinese-global.net (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure. and that we will comply fully with all applicable Japanese Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://taiwanchinese-global.net (our website) you are accepting and consenting to the practices described in this policy.
 

1.The use of Personal information we collect from you and its use

All the information we collect from you will be stored properly and appropriately. 
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. We will collect your information to identify you; for instance your name, age, phone number, and/or email address, by registering yourself on our website. We will not collect your information without your consent nor with any illegal process.

How we may use the information we collect

We use the information in the following ways:

1. To supply our language lessons
2. To book or to cancel the lessons and to notify occasional schedule alterations
3. To invoice, to process and to refund the lesson fees
4. To contact you regarding your pre-paid tickets
5. For ID check
6. To send emails regarding campaigns, newsletters, mail magazines
7. To analyze customer database for new product development 
8. To reply to your enquiries and comments

We will ask your permission in the event we need to use your personal information other than stated in this privacy policy.
Skype ID is not included in the personal information we state in this privacy policy as Skype ID is searchable information released in the Skype network. Please prepare and register another Skype ID with us if needed, as Skype IDs will be given to our tutors. 
 

2. Our Compliance

We comply with the laws regarding personal information and other norms and do our best to protect your data.
 

3.The measures of personal information management

Information you supply to us. We will use this information:   
to provide you with information and/or services that you request from us;
[Describe any other uses of the information you collect (ie. other marketing communications to individuals who have requested a prospectus)]
Information we automatically collect about you. We will use this information:

• to administer our site including troubleshooting and statistical purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• security and debugging as part of our efforts to keep our site safe and secure.

 

4.Shared use of personal data

We share your personal data as following:
・Person in charge of Management Company  
Apia Business Affairs Co., Ltd.
・Purpose
Please refer 1. Above - How we may use the information we collect
・Items
Your registered information such as your name, phone number, email address
・Extent of data sharing
Our group companies APIA INTERNATIONAL BUSINESS CO.,LTD  , TAIWAN
 

5.Use of personal data by third party

We do not share any personal information with third parties unless it is stated in related law or guidelines.
 

6.SSL(Secure Socket Layer)

We use SSL on our website and all data is encrypted between web browser and web server. Entered data such as your name, email address and phone number is automatically encrypted.
 

7.Cookies

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track the usage of our services.
Find out how Google uses your data at https://support.google.com/analytics/answer/6004245?hl=ja
 

8.Disclaimer

1)Website
Although we do our best to keep the information the latest on our website we do not take any responsibility for any action made based on it. We do not take any responsibility for any loss or damage given to yourself or others caused by the usage of our website.
→Although we do our best to keep the latest information on our website, we do not take any responsibility for any action, any loss or damage given to yourself or others caused by the usage of our website or its information.
2)The personal information given to tutors
Any information you give to your tutor personally is not included in our privacy policy. We do not take any responsibility for the leakage of that information.
3)Your user ID and password
We do not take any responsibility for any results in the case of the usage of your user ID and password by a third party caused by your inattention. Please be mindful how you treat your user ID and password. 
 

9.Copyright and portrait rights 

All contents including sentences and photos are protected by copyright and portrait right. You are not allowed to copy or use them without our authority.
 

10.Link to our website 

Please feel free to link your website to ours though we may refuse that where the contents of the page is not appropriate to our service.
 

11.Ban of personal contact between tutors and customers 

To protect your personal information we do not allow you to have personal contact with tutors regardless of being online or offline. We do not take any responsibility for the leakage of your personal information or any issues caused by the contacts. The same applies to the case between customers.
 

12.Request of your information

Your request of disclosure, correction or termination of your personal data will be processed appropriately after authenticating the user according to our procedure. Disclosure of your personal information costs 1000 yen of operation fee per request.
Please make a request from below:
Apia Business Affairs Co., Ltd.
Taiwan Chinese Education Center Operation office
Contact us through here.
 

13.Changes to our privacy policy

We have the right to make any changes to our privacy policy and it will be active from the date we state. Any changes we make to our privacy policy and its date of effect will be, where appropriate, notified to you in an appropriate way. This statement excludes the case the changes to our privacy policy matches the general consensus. A new user that joins between notification and the date of effect of the change to our privacy policy is recognized as the user who agreed to the new policy at the time of registration.
 

14.Enquiries regarding to our privacy policy

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed through our contact form.
 
Date of effect: November 15th, 2010
Last updated: March 12th, 2022
 
Apia Business Affairs Co., Ltd.
Founder Yuki Chiba